Need to contact Answer Aide? We try to make it simple with multiple ways to reach us, but first, let's cover what you will need to provide us so that we can verify you as the account owner.
Account Verification
In order to verify you as an account owner, whenever you contact Answer Aide, we will need you to provide us with your pin number. If you have forgotten your pin number, we can set you up with a new one by confirming your identity by sending a code to the phone number or email registered with us.
How to Contact Answer Aide
Customer Service
Monday through Friday, 9:00 am - 6:00 pm EST
- Help Desk: https://support.answeraide.com/hc/en-us/requests/new
- Phone: 866-427-3500
- Email: support@answeraide.com
Sales
Monday through Friday, 9:00 am - 6:00 pm EST
- Phone: 866-427-3500
- Email: info@answeraide.com
Mailing Address
Answer Aide
3501 N Ponce de Leon Blvd
Suite B-139
Saint Augustine, FL 32084
Fax Number
- 904-719-8501
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