Lock Calendly to a Specific Time Zone

At Answer Aide, we highly recommend utilizing Calendly for scheduling purposes, thanks to its user-friendly interface and proven effectiveness. To ensure the best experience with Calendly when working alongside Answer Aide, we would like to share a "best practice" setting: timezone locking. This article will guide you through the process of implementing this setting to enhance scheduling accuracy.

As we cater to clients worldwide, it is common for our operators, who handle the calls, to be located in different time zones from the callers. To guarantee that scheduled events reflect the correct time zone for the caller, we strongly advise locking your event to the time zone of the office or location where the event will take place.

Since Answer Aide acts as a third-party intermediary for setting appointments between you and your customers, mismatches in time zones can create complications. By locking an event type's time zone, you ensure that invitees view the scheduling page in the time zone where the event will be held. This synchronization between your business, your customers, and our operators eliminates any potential confusion.

To implement timezone locking in Calendly, follow these simple steps:

1. Access your Event Types page within Calendly.
2. Select the event you wish to update.
3. Expand the "When can people book this event?" section.
4. Expand the "Additional rules for your availability" section.
5. Update the setting to "Lock the timezone", under the "Time zone display" section.

By following these steps, you'll ensure that invitees view the scheduling page in the correct time zone, facilitating seamless coordination and avoiding any scheduling discrepancies caused by differing time zones.

At Answer Aide, we value the importance of precise scheduling and seamless communication. By incorporating Calendly with the recommended timezone locking setting, you can enhance the scheduling process and provide a streamlined experience for both your customers and our operators.