Will the same operator answer all my calls?

While we strive to ensure consistent customer service, we cannot guarantee that the same representative will always answer your calls in our shared operator pool.

If you prefer to have your calls consistently handled by a specific customer service representative, we offer a Dedicated Agent program tailored to your needs. To learn more about the benefits and details of our Dedicated Agent program, we kindly request you to contact your account manager or open a ticket. They will be more than happy to provide you with further information and assist you with any inquiries.